What can you do to make sure you don’t make the wrong buying decision when purchasing POS software?
Check Out What Other Similar Stores Use #
What do they use? What are their pain points? RetailEdge is very flexible and works in many different types of businesses. If you need a recommendation from one of the thousands of retail businesses we work in, give us a call and we will be happy to steer you to someone in your industry who can talk about your specific needs. A large percentage of our new customers purchase RetailEdge because of recommendations from happy RetailEdge customers.
Businesses that use RetailEdge POS last and grow. Our average customer has been with us for over eight years and we have businesses that have been with us for over 20 years.
Know Your Plan #
What’s your plan? How are you going to differentiate your store in the competitive retail market place and will your POS software give you room to grow? Are you going to be a single owner/operator and just need a way of tracking a low number of sales? (Square might work fine for you then.) Or are you a small business that just does a few sales a day and need limited reporting capabilities? (Clover might work well in this environment.) Or are you a real retail operation that needs inventory management, on-order tracking, customer management features, mobility or multi-location options?
Partner with your POS Software Provider #
There are lots of pieces to starting and running a retail business. When you need additional assistance your POS system provider should be able to help or help you partner with the right people.
RetailEdge is a great POS solution but when you need a little more than strictly POS, we can help. We provide concierge services and have partners that can help you with everything from store design and installation to retail planning to e-commerce. Retail is what we do.
I run a small business that serves mostly business clientelle offering graphic design, printing, signage production and office supply retail items. It is the office supply section of the business that needs pos management. I am needing a simple solution only that interfaces with sage 50 Canadian. In a perfect world on the sell side I would use a portable (or stationary scanner) to record the items for sale that would enter directly into the sage 50 sales and product an voice and then a small printer would print the receipt (something you’d find at Staples). On the inventory receive side, to enter them into inventory, we need to be able to scan the product number provided on the packing slip (preferred method) or the barcode (least preferred method because we would have to recode all our items in Sage 50 to match). I would like to be able to adjust the wholesale and retail price at this point which updates into Sage 50 automatically. After this step is complete I would need it to produce a small label with the price. Thank you in advance!
Cindy,
We don’t interface with Sage 50. I would say the majority of the customer’s we have either use QuickBooks or have an accountant do their books. In either case with any accounting program we take over only things we think need to go to the accounting program so that you can do all the accounting type functions (GL, P&Ls, etc.). We keep all the information in RetailEdge that allows us to do all the retail type operations (i.e., inventory, sales, customer tracking, sell-through analysis, etc.). We can print to receipt printers, pop cash drawers, print barcode labels all within RetailEdge.
Exporting to an accounting program we would only take over gross account adjustments like total sales, sales tax, cost of goods sold, adjustments for layaway and deposit payments, gift cards, etc. Many people who work with an accountant with just export a sales summary report bi-weekly or monthly for their accountant which will have all this information on it.
We can and do create custom exports and programs to allow us to take RetailEdge data to other programs. But in this case it would most likely be cost prohibitive as we are trying to create an affordable POS solution that that provides great value. RetailEddge is only $495, includes 90 days of free technical support and an hour of training. Custom programming would exceed the total cost of the software pretty quickly.
I hope that helps but if you need more, let us know.
I use livepos in my multi-stores for a couple of years now. They have all the features I need to run my business successfully. Their inventory management and detailed sales reports are amazing.
Alice,
RetailEdge also works in multi-location environments. However unlike LivePOS we are not a cloud based solution. We have a hybrid solution that allows our businesses to run when disconnected from the internet. In addition we are designed to provide greater value in the marketplace. LivePOS is $169/month. RetailEdge is $495, comes with 90 days of free technical support and one hour of training. So in about 3 months you get payback on a RetailEdge system. In addition RetailEdge’s technical support is US Based (LivePOS’s domain is actually in Hong Kong). So again great price, great features and great support.